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Monument Family Dentistry | Our Policies in Richmond

Monument Family Dentistry

Dr. Arden M. Sterling

Cosmetic & Family Dentistry


Our Policies



Patients are seen by scheduled appointments. We understand that your time is valuable and we pride ourselves on being prompt. Continuing care appointments are made in advance. If you are unable to keep your scheduled appointment, we ask that you notify our office at least 24 hours prior to the scheduled appointment. A fee may be incurred by the patient for missed appointments.


Payment is expected when services are rendered. We accept American Express, Discover, Mastercard, Visa, Care Credit, cash and personal checks. As a courtesy to our patients, we process dental claim forms. Any balance remaining after insurance reimbursement is the responsibility of the patient.

We accept most major dental insurance plans and are providers for Anthem,Cigna PPO,Delta Dental(excluding Deltacare) , and MetLife.


For your protection, our practice maintains the most recent OSHA recommended sterilization and infection control techniques.


All federal and state HIPAA guidelines for privacy are followed by this office to ensure  patient confidentiality and privacy.

Richmond Dentist | Our Policies. Arden Sterling is a Richmond Dentist.